POSTAGE:

We use Royal Mail 1st class.

Goods will be sent out within 48 hours of your order, subject to stock availability. Please allow 7 days before notifying us of an order failing to arrive. You will receive a replacement for missing items.

Postage charges are calculated on the basis of weight & also include a small amount for packaging & VAT. The amount will be added at the end of your order so you can see the postal charge before you commit to buy.

Regrettably, due to copyright restrictions, our products are not currently available outside the UK.


PAYMENT METHODS:

CREDIT or DEBIT CARDS: use the site ordering process & secure server. Please note that our shopping cart and secure payment server are provided by Paypal, a market leader in internet data security.

CHEQUES: download an order form and send it to us with a cheque payable to Lit Publishing.


OUR RETURNS POLICY:

If you are not happy with your purchase for any reason, you are entitled to return it for a refund of the cost, excluding postage, within 7 days of receipt. Please obtain a proof of posting. Any refund will be paid after we have received the goods, in the condition in which you received them.
WE ARE NOT ABLE TO OFFER REFUNDS AFTER LONGER PERIODS THAN 7 DAYS. It is therefore very important that you check the item is acceptable as soon as you receive it.
PLEASE NOTE: if an item is returned, postage charges are non-refundable. (The postage costs will also be deducted from any refund on items where delivery was included in the original price.)


DATA PROTECTION:

We store and process customer data in accordance with the current legal requirements of the data protection laws. We promise never to disclose your personal details to third parties. You are entitled to amend or delete your stored data. Please contact admin@litpublishing.co.uk or send us your request by post, to: Lit Publishing, The Pheasantry, Builth Wells, Powys, LD2 3NP